International Award for 2022
in a category
„Travel and Hospitality‟
Taxi company
'step taxi'
Frequently Asked Questions
Below you will find answers to the most frequently asked questions
Our representative will meet you at the exit with a sign with the name of the lead passenger. Just in case, keep our phone number for emergencies and to contact us at any time.
We monitor your flight schedule in real time. The driver will be at the airport on time to meet you.
The driver will wait for you up to 1 hour after the plane lands (usually passengers get off in about 30 minutes, so you have plenty of time). If you are delayed beyond the allotted time, please contact us to notify the driver.
The reservation is made no later than 24 hours before the arrival time! Reservations made later than 24 hours are considered urgent, may have a higher price and are not always feasible!
Changes can be made no later than 6 hours before the agreed
pick-up time!
No extra charges.
Cancellation can be made no later than 6 hours before the agreed pick-up time! No additional fees!
The price is final and there are no additional fees on the pre-announced route. If you wish to change the route, negotiate directly with the driver on the spot.
The cars are large enough, with room for 1 medium-sized suitcase + 1 hand luggage for each person. If you decide that you have more luggage - for your convenience, order a larger car.
Yes, we can provide free baby seats and seats for older children. Please request what you want in advance in the reservation.
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in a category
„Travel and Hospitality‟
Taxi services
Transfers